WEEDON SURGERY NEWSLETTER
January 2008

LOCAL PATIENT SURVEY 2007

You may recall that we carried out a local Patient Survey last September. As we wish to continue to keep our patients informed, here is some key information from the survey results:

2007 Practice Scores v Benchmark Scores

Aspect	Benchmark Score	Practice Score
Access	62	73
Receptionists	77	83
Continuity of Care	69	77
Communication	83	84
Enablement	66	60
Overall Satisfaction	Not Available	87

Some common themes of comments received were:

• All the staff are excellent

• The practice is fantastic all round

• The whole thing is brilliant

No matter how good this survey revealed the surgery to be, rest assured that we will be looking into ways to further improve the service we offer during 2008.

Staff News

The new face on our Reception Desk is Tracy Middleton who has replaced Jo Judge as one of our Practice Administrators.

Congratulations go to Devina Moore, our Nurse Team Leader, who has recently successfully completed a Diploma Level Module in Asthma.

Produced in conjunction with the Patient Participation Group: John Ford, Barry Fuller, Dr Katy Hill, Paul Holdsworth, Devina Moore, Eileen Perry, Wendy Morby and Diana Wright Friends of Weedon Surgery Contact: Eileen Perry 38 West Street, Weedon NN7 4QU Telephone 01327 340271