WEEDON SURGERY NEWSLETTER
Autumn 2008

During the summer months two surveys took place, one local the other national, involving a cross-section of our patient population.. The results of the two surveys have once again shown what an excellent level of access and service we provide to our patients at Weedon Surgery.

The key results were:

Practice Access Survey

Area Surveyed	2008/09 Satisfaction Results
	08/09 Practice Results	08/09 National Results	Variance
Use of Telephone	100%	87%	+13%
48 Hour Access to a GP	97%	87%	+10%
Advanced Booking	97%	77%	+20%
Appointment with Specific GP	97%	88%	+9%
Opening Hours	95%	82%	+13%

Patient Experience Survey 2008

Area Surveyed	Practice Score	Benchmark Score
Access	73	62
Receptionists	84	77
Continuity of care	77	69
Communication	84	83
Enablement	61	66
Overall Satisfaction	88	Not Available

You may have read in the media recently about the proposed changes to the rules governing the dispensing of medicines from GP surgeries. At the present time if you live more than 1 mile away from a pharmacy we are allowed to dispense medicines to you. The planned changes will mean that if your GP Surgery is located within 1 mile of a pharmacy your GP Surgery will be unable to dispense your medication to you. In other words as there is a pharmacy in Weedon within 1 mile of the surgery our dispensary may have to close!

If you feel strongly about this you should write with your comments before 20th November 2008 to Gillian Farnfield, Area 453D, Skipton House, 80 London Road, LONDON , SE1 6LH and copy to Tim Boswell your Member of Parliament, Tim Boswell, House of Commons, London SW1A 0AA e-mail address: boswellt@parliament.uk